Delete your KokoTrac account
How to delete
- Open the KokoTrac app and sign in.
- Open Settings (the gear icon).
- Tap Delete account and confirm.
Deletion is immediate and requires no email request. If you cannot sign in, email support@kokotrac.com from any address and we will delete the account for you.
What is deleted, immediately
- Your account and all sign-in credentials and sessions.
- Referral records: your invite codes and any invite relationships.
- Cloud backup snapshots, if you had created one.
- Pro entitlement records (trial and referral rewards).
- Registered device records.
- Feedback submission logs.
- The local on-device copy of everything: children, activities, schedules and costs.
What is kept
Feedback you previously submitted through the in-app form remains stored as private entries in the developer's internal issue tracker. It is not linked to a live account after deletion; to have it removed as well, email support@kokotrac.com.
Nothing else is retained. KokoTrac does not sell data and does not share data with third parties.
刪除帳號(中文)
在 app 內:設定 → 刪除帳號,確認後即時生效。雲端的帳號、邀請紀錄、備份、Pro 紀錄與手機內的全部資料會即時刪除。之前透過意見回饋表單提交的內容會保留於開發者的內部系統,如需一併刪除請電郵 support@kokotrac.com。